Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-ride-in-dubai-cost.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://hot-air-balloon-ride-in-dubai-cost.terratrek.net.
  2. All associated mobile applications and software.
  3. Services and products offered through our platforms.
  4. Interactions with our team, whether via email, phone, or text message.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites that link to this Privacy Statement.
  3. Subscribing to or receiving communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: This includes your user name, account number, and any unique identifiers associated with your account.
  2. Payment Information: Details related to payment methods you use to transact with us, such as credit card numbers, expiration dates, and security codes.
  3. Financial Information: Transaction history and financial data linked to your interactions with our services.
  4. Purchase Information: Details about products or services purchased from us, including quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when you interact with our applications or websites.
  7. Feedback: Comments, reviews, and responses provided by users regarding our services.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
  9. Product Information: Preferences, specifications, and feedback related to products you express interest in or purchase from our platform.

We gather this data through various means, including direct user input, tracking technologies, analytics tools, and third-party providers.

Cookies

Cookies are small text files stored on your browser by websites to enhance user experience and track certain activities. We use cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functionality of our website and applications.
  2. Preference: Cookies remember settings and preferences to personalize your experience.
  3. Analytics: They help us analyze traffic, understand user behavior, and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed, we securely delete or anonymize it to prevent identification.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  1. Encryption of data during transmission and storage.
  2. Engaging secure third-party processing partners who adhere to strict privacy standards.
  3. Regular security assessments and updates to our systems.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us at the address provided below, and we will take steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data:

  1. Access: The right to request access to and review the personal data we hold about you.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  4. Restriction: The right to restrict the processing of your data in specific situations.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your data for certain purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.
  8. Appeals and Complaints: The right to file appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our privacy team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions related to privacy, data requests, unsubscribe requests, or if you have concerns about our data practices, please contact us: